Thank you: an effective business tool
The art of saying âthank youâ is not dead. In fact, it needs to be a critical part of your career and business development strategy. Everyone likes to feel important and appreciated; itâs not just common courtesy, itâs also good business sense. Because appreciation can sometimes be given and received in a patronizing, condescending or even manipulative manner, ensure that your level of sincerity is governed by the best of intentions.{{more}}
Always demonstrate your gratitude in a timely fashion. Express your appreciation when the reason for the âthank youâ is still very fresh in the mind of the recipient(s). And remember, a late âthank youâ is still better than none at all. There are many reasons to say thanks, but here are a few:
o When customers and colleagues refer new business
o When employees successfully complete a project that stretched them to their limits
o When loyal customers continue to support the business, in spite of the economy, competition or your business blunders
o Someone goes out of their way to help you or does something nice for you
o When someone invests their time or offers advice
A simple verbal âthank youâ is a good start. This will let those you work with understand that you do value and appreciate them.
Sending a thank-you card or gift is a lasting reminder of appreciation that signals your commitment. Although an email thank you is good, a handwritten notes carries more value. If you are a business owner, loyalty cards, discounts and client perks work well.
Regardless of why or how you choose to express appreciation, be sure that the words âthank youâ are a part of your strategy to building a sound business.
Karen Hinds is âThe Workplace Success Expert.â For a FREE SPECIAL REPORT on Avoiding Career Killers in the Workplace, send an email to info@workplacesuccess.com
Visit online at www.workplacesuccess.com
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