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Does your business have a positive attitude?


It’s the way the telephone is answered, the way you are treated as you wait in line to be served, the length of time it takes to be acknowledged, the manner in which projects are performed and the tone of voice used when interacting with others. These are just some of the instances through which attitudes are expressed in a business environment on a daily basis.{{more}}

Good or bad, attitudes are contagious. It’s very easy to tell employees to have a positive attitude but the difficulty comes in actually maintaining this posture.

Each employee is personally responsible for the attitude they choose on a daily basis. Unfortunately, it sometimes seems impossible to maintain a positive attitude when you live in environments where constant complaining has become the norm. Some people have no zest for life, others lose their vitality because it becomes easier to go along with the complainers. When people cannot see a future for themselves or a way out of a problem the most common reaction is to become frustrated and lament about the issue which changes nothing but that solves nothing.

Regardless of the personal or professional concerns, true professionalism is being able to perform effectively and not let the personal attitudes of others interrupt or sabotage work quality. That is a tall order but it’s not impossible. Here are a few tips to help obtain and maintain a positive attitude.

Having a positive attitude is a commitment you make to yourself every day. It’s consciously making the choice to react to daily situations in a constructive, productive manner instead of complaining. See the good in the situation.

Avoid or reduce time spent with coworkers who complain, or have a negative outlook on life personally and professionally. This contaminates your spirit.

When problems arise that may cause you to react negatively, its best to take a few minutes to regroup and think about your approach. Every problem has a solution.

Employees mimic what leaders do so make sure your leaders are not complainers.

Attitudes do have a tremendous impact on all organizations. Employers need to monitor their establishments regularly to make sure that the only positive attitudes are contagious in their place of employment.

Karen Hinds President/CEO – Workplace Success Group,
Toll Free: 1-877-902-2775; Tel: 1-203-757-4103
[email protected]
Creator of The Workplace Success Program (TM)