CIBC FirstCaribbean opens Finance Centre in Barbados
Mark St Hill, managing director, Retail, Small Business and International Banking, Barbados, says the new facility will not only give customers access to superior customer services, but position the bank at the forefront of the market in 2016.
“We continue to listen and respond to the needs of the market. Our customers continue to seek efficient access to loan financing and other financial solutions. The finance center will also provide dedicated Relationship Management services to our Platinum and Business Banking clients. Our financial advisors will be in a setting that facilitates ease of access and responsiveness to the needs of clients in a professional environment and ensuring we provide timely responses to the most important financial decisions of our clients, such as land and home ownership, education, auto financing, financing for small businesses etc.â
The ultra-modern centre, developed at US$1.5m, offers multiline services that include the latest digital technology, ABM services and an expanded Loan and Mortgage Centre specializing in loan sales and solutions. Clients who visit the office will be greeted upon arrival courtesy of a concierge service and attended to in convenient and confidential client meeting spaces, where they will enjoy a personalized banking experience that will be offered by the bankâs dedicated teams of financial services advisors.
St Hill explained that the new centre demonstrates the bankâs commitment to transforming the banking experience of its customers across its broad footprint not only on the island of Barbados but throughout the wider Caribbean region.
“We have embraced the evolving needs of our customers and will continue to re-position our network for the future. In the coming months, we will be rolling out exciting products in response to our customerâs requests and remain focused on providing an enhanced level of service, convenience and value.â