21 December 2018

Reframe failure into success


IT IS THE time of year when many companies conduct performance assessments, be it of their employees or, the overall business. We congratulate all tho...
14 December 2018

Don’t let your failure hold you down


A story was told of a man who was passing some elephants, when he suddenly stopped, confused by the fact that the huge creatures were being held by on...
07 December 2018

Putting the customer above the money


“Put the money over the customer and you might get a sale. Put the customer above the money, and the money will eventually follow – and you are on...
30 November 2018

How to balance being a responsive manager


“Pay attention to me” was the response from an employee when asked what can the manager do to be more supportive. I remember being taken aback by ...
23 November 2018

Build a better brand image by giving back


“Tis the season for giving - and giving back, and it is my hope that amongst all the plans to buy more advertising space, bundle products, entice cu...
16 November 2018

Using the 80/20 rule to improve sales


Are all customers equal? Far from it! Some earn you a fortune, many make you a modest amount of money, and some downright waste your time. Last wee...
09 November 2018

How to accomplish your important goals


Do you appear to be busy all day long but seem to accomplish very little. This is often because you are busy working on trivial tasks while you are pr...
02 November 2018

Position your business where your target audience will find it


Whether you like it or not, the success of your business is driven by your competitors. They determine your market share, your profit level, how fast ...
26 October 2018

Celebrating your company’s anniversary


Happy birthday St Vincent and the Grenadines! Happy birthday to you…! It’s no secret what happens on the anniversary of our country’s indepen...
19 October 2018

Employers, be mindful of stories employees tell


Leaders ought to be mindful of the stories employees tell. Each employee creates stories about the company they work for. If they get a promotion, th...